Privacy Policy

1. Information We Collect

This website has no forms, accounts or online booking, so it does not ask you for personal information. We collect information in these ways:

• Information you give us when you call: your name, phone number, service address, and details about your heating or cooling system and the problem you're having.
• Service records: the appointments, diagnoses, estimates, repairs and payments for the work we do at your home.
• Technical data: like any website, ours receives standard request data when you visit, such as your IP address, browser type, the pages you open and the date and time. We do not use it to identify you.

2. How We Use Your Information

We use your information to:

• Schedule, confirm and carry out service at your home.
• Contact you about your appointment, estimate or repair.
• Prepare estimates and invoices and keep records of the work we do.
• Keep this website running and secure.
• Meet our legal, tax and accounting obligations.

3. How We Share Your Information

We do not sell your personal information, and we do not share it for advertising. We share it only:

• With companies that help us run our business, such as website hosting, phone service and payment processing, and only as much as they need to provide those services.
• With your landlord, property manager or anyone else you ask us to work with on your repair.
• When the law requires it, or to protect our rights, our customers or the public.

4. How We Protect Your Information

This website is served over a secure HTTPS connection. We take reasonable steps to protect the information you give us, and we keep it only as long as we need it for your service, our records and our legal obligations. No way of storing or sending information is completely secure, but we work to keep yours safe.

5. Cookies

Our website does not set its own cookies and does not use analytics or advertising trackers. The embedded Google map may set cookies when it loads, as described in Google's privacy policy.

6. Third-Party Services

Our website uses a few outside services, each with its own privacy policy:

• Cloudflare hosts and protects this website and processes standard request data to do so (https://www.cloudflare.com/privacypolicy/).
• Google Fonts provides the fonts on our pages, and Google Maps provides the service area map. Loading them sends standard request data, such as your IP address and browser type, to Google (https://policies.google.com/privacy).

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13.

8. Your Rights (California Residents)

If you live in California, you can ask us:

• What personal information we have about you and how we use it.
• To correct personal information that is wrong.
• To delete personal information we hold about you, except what we must keep, for example for tax records.

We do not sell or share personal information, so there is nothing to opt out of, and we will never treat you differently for making a request. Because this website does not track visitors across other websites, it does not respond differently to Do Not Track signals.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or want to make a request, call us at (424) 666-0085.

HVAC Repair San Diego, CA · San Diego, CA · hvacrepairsandiegoca.com